O5.4 Implement regular performance metrics tracking with predefined response protocols

Principle

O5 Ensure data protection during use

Risk

SV4 Technical shortcomings

RS2 Digital insecurity,

SV3 Weak institutions

Life Cycle Stage

L5 - Operations and Maintenance

Practice

• Develop and monitor key performance metrics related to data protection, such as response times to security incidents, system uptime and encryption effectiveness.

• Create a dedicated team to promptly address issues.

• Establish predefined response protocols that detail immediate actions to be taken when performance metrics fall below acceptable thresholds, ensuring quick and effective resolution of issues.

• Implement automated alerts for anomalies.

• Conduct regular training for the teams on how to interpret performance metrics and execute response protocols, ensuring readiness to handle any issues that arise.