O8.5 Focus on cost reduction
Practices
Encourage cost-effective technologies and processes, such as leveraging open-source solutions or scalable cloud services, to drive down expenses.
Implement efficiency measures and continuous improvement practices, similar to how organizations like M-Pesa have optimized operational costs while scaling their services.
Regularly review and adjust pricing models to reflect cost reductions and ensure sustainability.
Resources
Case Study
( to come soon..)
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