# F2.4 Design and implement backup processes for users who lack assumed documentation

{% tabs %}
{% tab title="Principle" %}
[F2: Do Not Discriminate](/safeguards/universal-dpi-safeguards-framework/principles/foundational-principles/f2-do-not-discriminate.md)
{% endtab %}

{% tab title="Risk" %}
[RI3 Exclusion](/safeguards/universal-dpi-safeguards-framework/risks/risks-to-inclusion.md), [RI1 Discrimination](/safeguards/universal-dpi-safeguards-framework/risks/risks-to-inclusion.md)
{% endtab %}

{% tab title="Lifecycle Stage" %}
[L2: Strategy & Design](/safeguards/universal-dpi-safeguards-framework/life-cycle-stages.md)
{% endtab %}
{% endtabs %}

## Practices

> * Organize focus groups and user interviews specifically with individuals who are likely to lack traditional documentation (e.g., people on the move, homeless individuals, or those in rural areas). Use these sessions to understand the challenges they face and gather insights on their unique needs.
> * Ensure the system accommodates users with limited legal capacity, ensuring no one is excluded

## Resources

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td></td><td></td><td></td></tr></tbody></table>


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