F4.7 Ensure an auditable data trail for dispute redressal

Principle

F4 Reinforce transparency and accountability

Risk

RS2 Digital insecurity

RS4 Lack of recourse

Lifecycle Stage

L2 Strategy and Design

Practices

• Implement digitally signed records for all components of payment transactions to ensure data integrity and traceability.

• Ensure these records are auditable in a digitally efficient manner, allowing for quick and thorough reviews during dispute redressal.

• Regularly verify the auditability of these records to maintain compliance and effectiveness in resolving disputes.

Resources

Case Study

( to come soon..)

References