F3.1 Provide accessible in-person options for identity proofing and authentication

Principle

F3 Do not discriminate

Risk

Life Cycle Stage

Practices

F3.1.1 Establish physical locations to ensure accessibility in underserved areas.

F3.1.2 Train staff to provide consistent and respectful service, with language support and feedback mechanisms.

F3.1.3 Implement legal protections to access essential services and participate