> For the complete documentation index, see [llms.txt](https://safedpi.gitbook.io/safeguards/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://safedpi.gitbook.io/safeguards/universal-dpi-safeguards-framework/processes/f9.12-train-civil-servants-citizens-and-the-private-sector-on-new-iterations-of-dpi-implementation.md).

# F9.12 Train civil servants, citizens and the private sector on new iterations of DPI implementation

{% tabs %}
{% tab title="Principle" %}
[F9 Focus on future sustainability](/safeguards/universal-dpi-safeguards-framework/principles/foundational-principles/f9-focus-on-future-sustainability.md)
{% endtab %}

{% tab title="Risk" %}
[SV5 Unsustainability](/safeguards/universal-dpi-safeguards-framework/risks/risks-to-structural-vulnerabilities.md)

[SV3 Weak institutions](/safeguards/universal-dpi-safeguards-framework/risks/risks-to-structural-vulnerabilities.md)
{% endtab %}

{% tab title="Life Cycle Stage" %}
[L5 - Operations and Maintenance](/safeguards/universal-dpi-safeguards-framework/responsible-authorities/r3-donor/l5-operations-and-maintenance.md)
{% endtab %}
{% endtabs %}

## Practices

> * Implement comprehensive training programmes for civil servants, citizens, and the private sector on new DPI implementations. Offer online courses and workshops focusing on practical tools and systems.
> * Provide targeted training for ICT regulators on evolving standards and practices, and ensure that citizens receive user-friendly resources to understand and utilize new digital services effectively.

## Resources

<table data-view="cards"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td></td><td><mark style="color:yellow;"><strong>References</strong></mark></td><td><a href="https://e-estonia.com/solutions/x-road-interoperability-services/x-road/">X-Road – interoperability services</a></td></tr><tr><td></td><td></td><td></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://safedpi.gitbook.io/safeguards/universal-dpi-safeguards-framework/processes/f9.12-train-civil-servants-citizens-and-the-private-sector-on-new-iterations-of-dpi-implementation.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.