F7.5 Implement a whistleblower channel, allowing the public to address potential complaints

Principle

F7 Foster community engagement

Risks

RI2 Unequal access, RS4 Lack of recourse

Life Cycle Stages

L2 - Strategy and Design

Practices

• Ensure that the channel is accessible through multiple platforms and channels (e.g. online, telephone, offline options) and provide clear guidelines on how to submit reports.

• Implement robust data anonymization measures to protect whistleblowers' identities and prevent retaliation.

Personal Data Protection Commission Singapore (2018). Guide to Basic Data Anonymisation Techniques;