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F4 Reinforce transparency and accountability
SV1 Digital distrust, R13 Exclusion
L5 - Operations and Maintenance
Publish metrics on inclusion, showing how the government’s services cater to diverse user groups.Publish detailed aggregated reports on user complaints, including the nature of complaints, remedies provided, and time to resolution.
Publish metrics on inclusion, showing how the government’s services cater to diverse user groups.
Publish detailed aggregated reports on user complaints, including the nature of complaints, remedies provided, and time to resolution.
Case Study
( to come soon..)
References