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F4.14 Oversee the publication of reports on user complaints and inclusion metrics

Practices

Require that service providers submit regular reports on user complaints, including details on complaints, resolutions, and timeframes, as part of compliance with regulatory standards.
Develop relevant regulatory standards.

Require that service providers submit regular reports on user complaints, including details on complaints, resolutions, and timeframes, as part of compliance with regulatory standards.
Develop relevant regulatory standards.