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F4.7 Ensure an auditable data trail for dispute redressal

F4 Reinforce transparency and accountability

RS2 Digital insecurity

RS4 Lack of recourse

L2 Strategy and Design

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Practices

  • Implement digitally signed records for all components of payment transactions to ensure data integrity and traceability.

  • Ensure these records are auditable in a digitally efficient manner, allowing for quick and thorough reviews during dispute redressal.

  • Regularly verify the auditability of these records to maintain compliance and effectiveness in resolving disputes.

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Resources

Case Study

( to come soon..)

References